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What are our product care services
To maintain the quality and the unique texture of your Fuguku products (especially our iconic 3D bags), we provide detailed care guidance.
Self-Care Guide: Every product comes with a care label. Generally, we recommend:
Cleaning small stains with a damp (not wet) cloth and mild soap.
Avoiding harsh machine washing and dry cleaning.
Keeping the product away from prolonged direct sunlight.
Specialized Care Service (Optional): For certain items, we may offer professional repair or maintenance services. Please contact our Customer Service at +62 821‑3581‑2006 to inquire about the availability and cost of this service.
Caring for your product is part of our commitment to conscious and durable fashion.
Client Services is available from 10am – 6pm (Indonesian Time) at +62 821‑3581‑2006, You can also email us cs@fuguku.com
Pricing is based on your shipping address. If in a regional area (E.g. Portugal, Netherlands), your order will use the regional website’s rate.
Wherever you are, Fuguku team will be delighted to assist you
