What are our product care services?

Fuguku offers repair services for selected products to help extend their lifespan. To proceed with a repair inquiry, please follow these steps:

• Please email us at info@fuguku.com with the subject ‘Gift Repair Inquiry’.
• Include photos of the item and the area requiring repair.
• To proceed, you’ll need to provide the purchaser’s name or order details so we can verify the product’s purchase history.

How to wash Fuguku products?
Fuguku bags can be cleaned by hand-wash using mild soap and cold water, then air-dry in the shade. Avoid machine washing, bleach, and high heat to preserve the material. 

Where to find more information about Fuguku products?

You can find detailed information on each product page, including size, material, features, and care instructions.
For further questions, feel free to contact info@fuguku.com or visit our social media channels for more updates.

Instagram : @fuguku.id

TikTok: @fuguku.id

How to place a special order?
For customized or special requests, please email info@fuguku.com with your idea or requirement.
Our team will review the request and inform you if it can be accommodated.

Where are Fuguku products manufactured?
Fuguku products are proudly designed and made in Indonesia, working closely with our local artisans.