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Repairs

With the exceptional expertise of Fuguku’s dedicated artisans and specialists, paired with the use of sustainable, authentic materials for repairs, Fuguku guarantees the enduring life of your treasured items, preserving cherished moments. This pledge reinforces our ongoing commitment to a sustainable future.

Preserving the Timeless Essence of Your Fuguku Pieces

Fuguku provides an after-sales service to rejuvenate your bag. If your bag starts to stretch or loses its spikes, we can repair it and bring it back to its original state. This service to ensure your bag stays as good as new. We also offer a service to transform your Fugu Midi and Fugu Maxi into our Fugukai or Fuguflex styles.

Fuguku Repair Services

Since its inception, Fuguku has embraced the art of renewal, expertly tending to its unique spiky creations to maintain their cultural and personal significance.

How can I get my Fuguku product repaired?

To proceed with a repair inquiry, please follow these steps:

  • Please email us at cs@fuguku.com or chat us at +62 821-3581-2006 with the subject ‘Gift Repair Inquiry’.
  • Include photos of the item and the area requiring repair.
  • To proceed, you’ll need to provide the purchaser’s name or order details so we can verify the product’s purchase history.

We offer repair services to:

  1. Reshape and fix stretching or loosening that may occur after long-term use. Our goal is to help extend the lifespan of your Fuguku items while keeping their original form and structure.
  2. We also offer a service to transform your Fugu Midi and Fugu Maxi into our Fugukai or Fuguflex styles.

Repairs are available for the Fugu Bag Series, Furguku and ready-to-wear pieces that have spikes. Eligibility will be confirmed after our team reviews the condition of your item.

Repair fees vary based on the item type:

  • Fugu Bag Mini: IDR 40,000
  • Fugu Bag Midi: IDR 60,000
  • Fugu Bag Maxi: IDR 80,000

For additional pricing and further information, please contact us email or WhatsApp.

Choose Your Website Localizations

Other Countries / Regions: International (English)

Pricing is based on your shipping address. If in a regional area (E.g. Portugal, Netherlands), your order will use the regional website’s rate.

Contact Us

Wherever you are, Fuguku team will be delighted to assist you